Reviews

I usually switch storages within a month but this storage has please me in everyway. The young lady that's usually in the front has been polite, energetic, and has always assisted me with any questions i may have. The place is clean and the location i would say is safe.

I spoke with the facility manager, Whitney, she was very knowledgeable and very helpful. The facility was very clean and the prices are reasonable. I highly recommend.

Good place

Clean and Courteous!!

I did quite a bit of looking and they had the best prices in town. The location is convenient. Property is in nice shape and clean. Plenty of cameras and light. Sonya has been awesome and made reserving a unit easy. She saved the day for us when everything else with our move was going sideways Sonya and MyStorage was a smooth process. Thank you guys for being a pleasure to do business with.

Clean facility to temporarily store your possessions

Great staff. Very helpful. Good prices and very clean units. Would definitely recommend to anyone!

Extremely helpful. I was able to call and request a 10x15 unit while driving with a load 3 hours away. Nice folks. I would recommend to anyone.

We had 4 units: 3 climate controlled and 1 not. Yes like other reviewers, it is a clean looking secure unit. We had no complaints until we moved into our new home. Our home items were in storage for 8 months and my husband went by a few times to see them. The 3 star comes when we brought our boxes home with a mover. As we opened our boxes we found the packing paper shredded and used to make mouse homes with this cotton material that resembles what comes from a full dryer went. Also mouse dripping in things. Many boxes were like this. Some of our stuff was damaged from their chewing on items such as our formal napkins, clothes and even 2 pairs of my leather boots were chewed in spots. I unrolled our large den rug and as I rolled the last foot I screamed cause I thought it was a mice but a good sized mice bed their gray color. What’s worse I opened my kitchen pantry today to find they are NOW in my house!!! No we did not store food. They obviously use other things for food. This has been a huge hassle along with the cost of some damage. The Storage Unit does nothing for incidents like this. Bummer They say they have no insurance but can not imagine that. We wish this on no one. Hope all have better luck.

This is absolutely the best storage unit on the east side of Springdale. It is secure, clean, and safe storage in a convenient location. The rates are good and staff is friendly. I will be a long time customer! Thank you!

Well kept clean and on top of security .

I found this storage facility to be very convenient and clean. Lots of cameras and the staff was very nice and answered all my questions.

Kassandra was very helpful answered all my questions and was super helpful and nice.

When I went to this facility I was welcomed by Kassie which was the office manager. She was very helpful and answered all my questions respectfully. Customer service was on point!

Kassandra has the best customer service! She’s very friendly, personable & knowledgeable! She is truly a great asset to this company!