Reviews

Whitney & the staff there are very nice people… they keep the up keep… they will work with you if you communicate.. team work make the dream work 😊

love this place! stellar staff and facilities! 12/10 would recommend.

I usually switch storages within a month but this storage has please me in everyway. The young lady that's usually in the front has been polite, energetic, and has always assisted me with any questions i may have. The place is clean and the location i would say is safe.

I spoke with the facility manager, Whitney, she was very knowledgeable and very helpful. The facility was very clean and the prices are reasonable. I highly recommend.

Good place

Clean and Courteous!!

I did quite a bit of looking and they had the best prices in town. The location is convenient. Property is in nice shape and clean. Plenty of cameras and light. Sonya has been awesome and made reserving a unit easy. She saved the day for us when everything else with our move was going sideways Sonya and MyStorage was a smooth process. Thank you guys for being a pleasure to do business with.

Clean facility to temporarily store your possessions

Great staff. Very helpful. Good prices and very clean units. Would definitely recommend to anyone!

Extremely helpful. I was able to call and request a 10x15 unit while driving with a load 3 hours away. Nice folks. I would recommend to anyone.

Great place had zero problems while we were renting!

Kassie has been the best professional customer service experience in the world.. I have been taken care of with everything I have been gone through I appreciate her and her patience. Thank you kassie your the best!!!

MyStorage was absolutely AMAZING !!! The sign up and payment process for my unit couldn't have been more easy. After my wife and I moved into our new home they took care of the cancelation of my account with ease and professionalism. If I ever need another storage unit I will DEFINITELY be returning to @MyStorage. I highly recommend this business to anyone needing a storage unit. 5 STARS !!!

kassie is the best!! the property is always clean and she is very sweet!

Cassie is the best

The young lady at the desk seems to do it all, Sale’s, customer service, maintenance, help desk. She has always been there for me when I needed help with anything. This facility is one of the best in saline county. Give it more stars if I could…

Super pleasant experience at MyStorage in Benton. Shout out to Cass the manager.

This place is awesome my self my sister and my parents all rent a unit here and the staff is great units are always kept up

I know this business to be great. Units are clean staff is always friendly and helpful. If you are in need of storage contact Kathy at My Storage in Benton!

Cass is one of the nicest people I have dealt with..Always helpful..

I’ve had my storage for almost three years and Kassie has been the most pleasant to work with! I would definitely recommend Mystorage to anyone looking for a nice, clean place with exceptional customer service to store their belongings!!

Kassie is friendly and efficient. She keeps this place super clean. I chose this place because she is onsite during the week and also on call, if there were any issues. Best facility in Central Arkansas. Nice to have a cheerful person, face to face, instead of a person offsite that may or may not help you, if you need it. 5 thumbs UP!

I love this storage place

I’ve had my storage here for about 3 years and it’s very clean. I’ve had 3 different sizes and they fit perfectly. Mrs Kassie is so sweet and helpful! It makes renting easier. The best part is the surveillance, I have a camera that seems to point right over my unit. Oh and mine has electricity! It comes in handy with my fan in the summer.

Very nice air conditioning inside

Good place so far. Clean. Climate control units are fantastic. No issues so far.

They need to have a bathroom for the customers

Very clean and secure

Being my first time to rent a storage unit I was a bit nervous when I called but was put totally at ease when they explained plainly the sizing and prices that were available. About a week later I went in to sign the lease and she went through the process of what was the exact expectations of me as far as payment and etiquette for the rental as well as going over the security that they provide. As for the unit I was provided it was very clean and might I add...no odd odors 😉😄almost had that new car smell. I give them the Chuck Norris two thumbs up!👍👍

Really clean and has a person at storage ready to help

Had a fantastic experience with the Benton location. Very clean, climate controlled units that are easy to get in and out of. The office manager Kassandra is very helpful and sweet and made my experience so easy. Highly recommend using this location and if I ever need storage again, will definitely go back.

My husband got the last of our items out of storage. I am so thankful everything was in tact and not damaged. No pests, no rodents. We were two and a half hours from the unit and never had to worry about it. Thank you, Kassie and staff!

I used MyStorage in Benton for just over a year now. We rented two units, one climate controlled, while we moved and built a new home. The units are well built and clean. No issues whatsoever with rodents or critters. Easy access and secure. Everything we needed. And to top everything off, the customer service was outstanding! (Thank you, Kassie!) I’ve rented with 4 different storage units in my lifetime, and this one has been the best one so far. Highly recommended.

I Came in and spoke with kassie about the units and pricing. She was super helpful and welcoming

Well kept clean and on top of security .

I found this storage facility to be very convenient and clean. Lots of cameras and the staff was very nice and answered all my questions.

Kassandra was very helpful answered all my questions and was super helpful and nice.

Kassandra has the best customer service! She’s very friendly, personable & knowledgeable! She is truly a great asset to this company!

Easy to rent online. Had a few issues to start with locations and gate codes. But the owner called within the hour and got it all straight.

Great service and a clean facility!

Super helpful, friendly, and responsive to issues. Definitely recommend this site.

Great service, facility was very clean. Highly recommended.

I had a great experience. The facility was clean and well-maintained. Accessing the unit was easy and convenient, and the staff I interacted with were always friendly and helpful, thank you Cary. The pricing was competitive and transparent, which I really appreciated.

The staff was very helpful and kind!

My family and I will be moving to the area in the near future. I called MyStorage asking about pricing and options and Cary was very helpful.

Needed help on the weekend. — called back and gave prompt service

I have to say is the office lady that works there is so sweet and so helpful. I wish that everyone would be like her. Great customer service.

Great location units are clean the manager is super friendly she answered all of my questions about units and pricing the prices are great cheapest in town highly recommend coming to see Kim to get the space you need she is awesome.

I had a great day at MyStorage in beautiful Rogers Ak. The lady running the show was totally awesome. She definitely knows storage units. Very professional. She had all the necessary paperwork ready when I arrived. She explained everything and got me out of the office quickly so I could start doing my thing . The site was well layed out and maintained. Not a piece of trash anywhere in sight. The units looked really nice. I highly recommend this place for all your storage needs needs

Best storage unit I’ve used in NWA.

Lorri was great help in picking out the right size storage. Very sweet and knowlegable.

We needed storage just for a few months and My Storage met all of our needs. The location was convenient and it was a clean well maintained space. We would recommend this storage facility for anyone.

Lance, Faye and all employees of Family Storage are amazing. They all go out of their way to assist you with every need. We are so very happy with their service since we moved to Rogers. If you need a storage you need a storage here!

This place is hands and feet down. By far the best place to store your stuff to know that it's safe and dry. And would even give my hat off to them all. Mr Lance and the family. Would love to say Thank you SO MUCH.. NEVER BEEN MORE HAPPIER AND KNOWIN MY STUFF IS SAFE AND DRY.. 5 STARS AND PEOPLE PAY YOUR BILL ON TIME OR BEFORE.. BC THIS IS THERE F families DREAM ....IS TO KEEP FAMILY'S STUFF SAFE...

Very nice family and when my mom had Covid they helped us out! Many spaces available, would recommend !

Great place for storage! Climate controlled as well. The family is very nice & helped us in the time of need!!

This company truly lives up to their name. I had an account issue and they were able to help me out more than I could have imagined. Will definitely be recommending them and using them further.

Great family owned operated bussiness

Hands down the best value in NWA! The cleanest, most secure facility that I have ever used! Lance goes above and beyond to ensure you are taken care of every step of the way. You don’t have to look anywhere else because Family Storage of Rogers is the best you will find!

Great location, the owners are very friendly. Very high quality climate controlled building.

I have used storage units all over this country and this one is very clean. Easy to get in and out of.

This is an Awesome storage place!! Very clean and very secure and it is video monitored 24/7! The owners are Awesome and very nice! I highly recommend this storage place!

One of the kindest families I have ever met. Their name is an accurate representation of the owners, family oriented. Their leasing process was the easiest and fastest I’ve seen. Great location as well.

(Translated by Google) More than safe place and I have a rented space there (Original) Lugar mas que seguro y alli tengo un espacio rentado

We live outside the US for work, and so we put all our belongings into storage here. The owners are SUPER helpful and friendly, and the facility is brand new and seems very secure and well looked after. Plus the owner is retired military which we greatly appreciate of course. We also really liked the climate control because we didn't want to come back to a bunch of moldy stuff. Anyway, we HIGHLY recommend Family Storage of Rogers.

They were very helpful definitely would recommend 10/10

I think they called their business “Family Storage” because that’s how they treat you! The husband and wife team seem like wonderful people, and their prices are extremely reasonable. Other storage places quoted much higher rates. My new unit is actually clean! I’ve always had to sweep out dust, leaves, and dead bugs when I got a new unit with other places. I’m so glad I happened across their website during my google search. I would highly recommend this business to anyone.

Very helpful and attentive staff. They called after the reservation to confirm details and were very willing to work with my schedule. Quick and easy check in and clean unit. Staff were very helpful and I would recommend this location to anyone else looking for self storage.

Family Storage is a an excellent storage facility! It is clean, has great security, affordable and the owners are super kind and and helpful! Highly Recommend!!!!!

LOOK NO FURTHER! Awesome family owed and operated business! Friendly and helpful, and they will do their best to accommodate your needs. Brand new business with clean and climate controlled storage options. U-Haul rentals and large vehicle storage also available.

Great new facility, temperature controlled, U-Haul agent

Great family business. Very friendly and accommodating. If you need storage this is the place

Very nice storage facility. Newest in Rogers with all the technology you want. Access the gate with your cell phone. Clean, safe, secure and locally owner.